Just had an accident? Take a breath. We'll take the wheel from here.
Collision is the most stressful conversation you'll have with your car. Our job is to make the rest of it easy: the claim, the estimate, the tow, the rental, the supplement when the adjuster missed something, and the repair itself. Island Park, NY — serving the South Shore of Long Island.
You make one call. We handle the rest.
Insurance is its own job, and you already have one. We coordinate with your carrier, your adjuster, and the third party's carrier when there is one — so you're not on hold for an hour between meetings.
- Insurance collision claims
- Initial estimates & documentation
- Supplements for missed damage
- Aftermarket warranty claims
- Towing coordination
- Rental car coordination
- Parts sourcing & ordering
- Repair & quality check
Here's how the first 24 hours actually go.
Most people have never been through this before. The steps are simpler than they sound, and we'll walk you through every one.
Call us
(516) 435-2939. If the car isn't drivable, we'll arrange the tow to our shop.
We open the claim
We coordinate with your insurance and document the damage with photos and a written estimate.
Rental + parts
We help set up your rental and start ordering parts so the wait isn't wasted.
Repair & supplements
If the adjuster missed something once we tear into it, we file the supplement on your behalf.
You'll know where your car is, every step.
Most of the frustration with collision repair isn't the wait — it's not knowing why you're waiting. We update you when we open the claim, when parts ship, when parts arrive, when we start, and when there's a real ETA.
And if you have an aftermarket warranty (extended service contract, mechanical breakdown coverage), we'll file the claim with that company too — same standard of communication.
Start an estimateWhat people ask after a wreck.
If your situation isn't covered, call (516) 435-2939 — collision questions get answered first.
I just hit something. What do I do first?
Make sure everyone is safe and out of traffic, then call us. We'll talk you through whether to file a police report (often yes), what to take pictures of, and how to handle the other driver's insurance if there is one. Then we'll either send a tow or schedule a time for you to drop the car off.
Do I have to use the shop my insurance suggests?
No. In New York, you have the right to choose your own repair shop. Your insurer may suggest one of their direct-repair facilities, but it's your choice — and we'll handle the same paperwork on your behalf.
What if the adjuster's first estimate is too low?
That's normal — initial estimates are written off the visible damage, not what we find after disassembly. When something more is uncovered, we file a supplement with the insurer. You generally don't pay the difference; the supplement is between us and the carrier.
Can you handle aftermarket warranty claims?
Yes. Extended service contracts, mechanical breakdown coverage, and similar aftermarket warranties — we'll file the claim and work directly with the warranty company.
How does the rental get coordinated?
If your policy includes rental coverage, we work with your insurer and a rental partner to line up a car. We'll tell you what's actually covered so there's no surprise on the back end.